Our Policies

Cancellation Policy

We require 24 hours notice for cancellations. Late cancellations or no-shows may be subject to a cancellation fee equal to 50% of the service price.

Late Arrival

Please arrive at least 10 minutes before your scheduled appointment to allow time for check-in and preparation. If you arrive late, your session may be shortened to avoid impacting other clients' appointments. The full session fee will still apply.

Deposits & Payments

A deposit may be required when booking to secure your appointment. The deposit amount varies by service and will be clearly displayed during the booking process. Your deposit is applied toward the total cost of your service. The remaining balance is due at the time of your appointment.

We accept all major credit cards, debit cards, and digital payment methods. Deposits are processed securely through Stripe.

Health & Safety

Your health and safety are our top priorities. Please inform your therapist of any medical conditions, injuries, allergies, or areas of concern before your session. Massage therapy may not be appropriate for certain medical conditions. We reserve the right to decline service if we believe it may not be safe.

Privacy

Your personal information is kept confidential and is only used for scheduling and communication purposes. We will never share your information with third parties without your explicit consent.